| Seller | PROTOCOL Inc. |
|---|---|
| Operations Manager | Kota Takeuchi, Representative Director |
| Address | 〒XXX-XXXX Tokyo, XX-ku, XX X-X-X * Disclosed without delay upon request. |
| Phone | XX-XXXX-XXXX * Please contact us by email. |
| kota.takeuchi@protocol.ooo | |
| Website | https://myaiagents.agency |
| Price |
Amount displayed on each product page (tax included)
|
| Additional fees | Consumption tax, transfer fee (one free withdrawal per month, ¥250 thereafter), and connection charges are borne by the customer. |
| Payment methods |
Credit card (Visa / Mastercard / American Express / JCB) Payment processor: Stripe, Inc. |
| Payment timing |
Monthly plans: charged at order confirmation, then automatically renewed on the same day each month Top-up: deducted from balance per use |
| Delivery timing | Service is available immediately after payment. |
| Delivery method | Delivered digitally via the service (https://myaiagents.agency). |
| Returns / cancellations |
Due to the nature of the product, no returns, cancellations, or refunds are accepted after service starts. Monthly plans can be canceled to stop charges from the next renewal date (no refund for the already-charged period). |
| How to cancel | Cancel anytime from "Settings → Plan & billing" inside the app. |
| System requirements |
Latest version of Google Chrome / Safari / Firefox / Edge Agents using Chrome integration recommend Chrome (version 120+) |